Skrill and NETELLER implement Strong Customer Authentication

Strong Customer Authentication (SCA) is a new European regulatory requirement which comes into force from September 24, 2019.

In accordance with the new rules, Skrill implements additional authentication via SMS or email.

The implementation of Strong Customer Authentication is a requirement of the EU directive for payment service providers within the European Economic Area.

The EU Revised Directive on Payment Services (PSD2) was adopted by the European Parliament in 2015 and came into force in January 2018. It aims to create safer and more innovative European payments and to better protect consumers when they pay online.

What will change at Skrill?



Important information for new users: when registering an account, SMS authentication is required. To do this, you need to specify a valid and unique phone number to which SMS will be sent with the code necessary to activate the account.


Current users will need to enter an SMS code in the following cases:

  • when you login to your account;
  • make deposit;
  • withdraw your funds;
  • when making a P2P transfer.

If necessary, instead of an SMS code, you can use a confirmation email (a verification letter with a link will be sent to the email address). Choose the most convenient of these options in the menu “Settings” / “Security” / “Authentication methods”.

Will the SCA be applied for all accounts?

Starting from September 24, 2019, strong customer authentication will be valid for all Skrill accounts. We recommend to make sure that the correct phone number is registered in your account profile.
If for some reasons you do not want to be checked by SMS, we recommend using NETELLER.

The new requirement is introduced with the only purpose of increasing the security of user accounts and online payments.

Skrill and NETELLER provide the most convenient and secure way for gambling transactions and fast P2P money transfers worldwide. To make the most of using these e-Wallets, join VipDeposits loyalty program! You will receive the following benefits:

  • VIP statuses on the most favorable terms;
  • account verification in 24 hours;
  • dedicated 24/7 customer support.
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