BEWARE OF PHISHING!

Important information for NETELLER and Skrill users!

There have been a number of complaints recently about receiving phishing emails, pretending to be sent from NETELLER support.

Phishing (formed by the combination of “password” and “fishing”) is a kind of online fraud targeting users’ personal information, login and bank details.

These emails look very similar to the official NETELLER messages by using a familiar layout, pictures and sender’s address. But be aware that a displayed address and a message layout can be easily forged.

The first thing you should pay attention to is the appeal at the beginning of the text. Both NETELLER and Skrill address their users by first and last names. If you see just a “Dear username”, be sure this is phishing!

BEWARE OF PHISHING!

There is nothing wrong with the very fact of receiving such emails. The main thing is not to follow the links that they contain, and especially not to take any action on the pages they redirect to.

WHAT TO DO IF YOU HAVE ALREADY FOLLOWED THE LINK FROM SUCH AN EMAIL AND ENTERED YOUR PERSONAL DATA ON THE WEB PAGE?

1

Try to log into your NETELLER account, but only using the correct link – here it is: https://member.neteller.com/?lang=en. If it works, check your account balance and change the password. If not, try to reset the password by using this link.

2

Contact NETELLER support and explain the situation – they will give you further instructions.

To protect yourself from such a fraud, enable the two-factor authentication (2FA). In this case, fraudsters will need not only your account password, but also an access to your mobile device.

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