There have been a number of complaints recently about receiving phishing emails, pretending to be sent from NETELLER support.
These emails look very similar to the official NETELLER messages by using a familiar layout, pictures and sender’s address. But be aware that a displayed address and a message layout can be easily forged.
The first thing you should pay attention to is the appeal at the beginning of the text. Both NETELLER and Skrill address their users by first and last names. If you see just a “Dear username”, be sure this is phishing!
There is nothing wrong with the very fact of receiving such emails. The main thing is not to follow the links that they contain, and especially not to take any action on the pages they redirect to.
Try to log into your NETELLER account, but only using the correct link – here it is: https://member.neteller.com/?lang=en. If it works, check your account balance and change the password. If not, try to reset the password by using this link.
Contact NETELLER support and explain the situation – they will give you further instructions.
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