Invalid operation notification while using my card. What should I do?

MuchBetter may attempt to refund money spent on a product or service that was not delivered. But before contacting support, please try to solve the problem with the seller directly, this is often faster and easier.
If you would like MuchBetter to initiate a chargeback procedure, please provide all the necessary information about the transaction; which are:

  • The date of the transaction.
  • Transaction amount.
  • Seller details.
  • The mode of the transaction – made offline / online.
  • Reason for return.
  • Any additional information: screenshots of the order, a letter confirming payment, etc.
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How can I contact the MuchBetter support service? How long does the withdrawal take? How can I clear money from a merchant to my MuchBetter account? How do I make a deposit to a merchant using MuchBetter? Why am I having problems with sending and receiving P2P transfers?
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