I cannot top-up my MuchBetter account using my bank card. Why?

Please make sure that you entered the correct card number, CVV, and expiration date, and try again.

Besides, the transaction may not take place because some banks do not allow you to use their cards for deposits in order to use funds for online games.

For example, in Russia at the moment, there are problems with deposits from some banks (including Sberbank, Alfa-Bank, Tinkoff, and Russian Standard) due to the Federal law No. 244.

So we recommend using cards from other banks like UniCredit, Citibank, or smaller banks.

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How can I contact the MuchBetter support service? How long does the withdrawal take? How can I clear money from a merchant to my MuchBetter account? How do I make a deposit to a merchant using MuchBetter? Why am I having problems with sending and receiving P2P transfers?
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