Invalid operation notification while using my card. What should I do?

MuchBetter may attempt to refund money spent on a product or service that was not delivered. But before contacting support, please try to solve the problem with the seller directly, this is often faster and easier.
If you would like MuchBetter to initiate a chargeback procedure, please provide all the necessary information about the transaction; which are:

  • The date of the transaction.
  • Transaction amount.
  • Seller details.
  • The mode of the transaction – made offline / online.
  • Reason for return.
  • Any additional information: screenshots of the order, a letter confirming payment, etc.
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