Why was my address not verified on MuchBetter?

Most likely, the submitted documents did not meet the following requirements:

  • The documents must have been issued within the last 90 days.
  • The scanned copies must be in fully spread – all 4 corners visible – positioning.
  • Data in the document should be easy to read (full name, address, date of issue of the document, name of the organization, its logo, and seal).
  • Copies must be made from the original – screenshots are unacceptable.
  • Acceptable file formats: *.jpg, *.jpeg, *.bmp, *.gif, *.png, or *.pdf.
You will be interested
How can I contact the MuchBetter support service? How long does the withdrawal take? How can I clear money from a merchant to my MuchBetter account? How do I make a deposit to a merchant using MuchBetter? Why am I having problems with sending and receiving P2P transfers?
Get the news first
Subscribe to the newsletter
Read more